Be Part of Something Bigger 

At FarmDroid, we are on a mission to empower farmers to be the best they can be. Our autonomous robots are transforming agriculture by making farming more efficient, sustainable, and easier. As a Customer Success Specialist (CSS), you will play a central role in helping our customers succeed—giving them the tools and support they need to thrive and outperform. 

This is not just a job; it’s a chance to be part of a movement that’s reshaping farming. You’ll be the vital link between FarmDroid, our customers, and distributors, ensuring that everyone succeeds together. 

What the Role is About 

The CSS role is all about making a real difference for farmers. You’ll ensure customers get the most out of their FarmDroid robots, helping them optimize their farming practices and achieve better results than ever before. At the same time, you’ll support distributors to ensure they can deliver the best possible service and solutions to farmers. 

If you’re passionate about agriculture, enjoy working closely with people, and want to contribute to something bigger, this is the role for you. 

What You’ll Do 

Empower Farmers 

• Help customers optimize their FarmDroid robot to improve efficiency and results. 
• Provide guidance and training to ensure farmers achieve their goals. 
• Serve as the go-to person for customers, offering advice and troubleshooting when needed. 

Strengthen Distributor Success 

• Work closely with distributors, helping them support farmers effectively. 
• Provide training and insights to distributors so they can maximize their impact. 
• Act as a bridge between FarmDroid and distributors to ensure seamless communication and collaboration. 

Be FarmDroid’s Eyes and Ears in the Field 

• Spend time in the field with farmers and distributors, particularly during key seasons. 
• Gather real-world insights from customers to share with FarmDroid’s teams. 
• Build lasting relationships with farmers and industry stakeholders. 

Support Sales and Outreach 

• Work alongside Regional Sales Managers during the sales season (Sept–Feb) to engage new customers. 
• Educate potential customers on the benefits of FarmDroid’s technology. 

What We’re Looking For 

• Agricultural Knowledge: A background in farming or agriculture is essential—you’ll need to understand the challenges farmers face to provide meaningful support. 
• Customer Focus: You thrive on helping others succeed and delivering an exceptional experience. 
• Communication Skills: You can explain technical concepts in a clear and friendly way. 
• Adaptability: You’re comfortable balancing fieldwork, customer interactions, and collaboration with distributors. 
• Proficiency: Fluent in English and the local language, with the ability to travel as needed. 

Why Join FarmDroid? 

• Impactful Work: Help farmers become more successful and be part of the future of sustainable agriculture. 
• Purpose-Driven Culture: Join a company that values innovation, sustainability, and customer success. 
• Growth Opportunities: Develop your career in a fast-growing, dynamic environment. 

This is your opportunity to make a difference for farmers, support cutting-edge agricultural technology, and be part of something truly transformative. Join us at FarmDroid! 

Application details

Location: The Netherlands 

Job Type: Full-time 

Reports to: Regional Sales Manager (RSM) 

Department: Sales and Customer Success 

Start Date: As soon as possible.

Application Process: Please send your resume and a cover letter detailing your interest and fit for the role.